How can we assist you today?

At Pharmacy Direct, we try to ensure that every product is in stock. However, if for some reason, a particular product is out of stock, we will notify you by phone or email. If we are not able to get the product in within a couple of days, we can offer to substitute the product for another size/item/etc., or we will refund your purchase.

We strive to deliver your parcel in a timely manner. With this in mind, we will make our best attempts to contact you. If unsuccessful, we will process your refund. If you wish to have an item placed on backorder, this can be arranged. However, you need to contact us by email (pharmacy@pharmacydirect.com.au) or on 1300 934 785 to arrange this.

You can get a FREE standard postage when you order over $99, with a weight limit of 3-5kgs*.

Once your order has been dispatched from our warehouse, you will receive an automated email with your parcel tracking details.

Please ensure that we have your correct email address when you place your order so that you can be kept up to date with its delivery status. You can update your email address at any time via the My Account section of our website.

Search for your prescription in the SEARCH box above. Add items to your cart and complete the online order.

If you have a Paperscript, send your original script in the mail. Post your scripts - FOR FREE to:

Pharmacy Direct
Reply Paid 87026
MOLENDINAR, QLD, 4214

Note: Please use a plain envelope-no stamp required.

You may also simply email your e-script token to thepharmacist@pharmacydirect.com.au and include your order number. Your script can be dispensed and posted to you that same day.